TERMS OF SERVICE
(updated and effective October 25, 2021)
DIGITAL ASSET TRADING INVOLVES A HIGH DEGREE OF RISK. THE DIGITAL ASSET
MARKET IS NEW AND UNPROVEN AND MAY EXPERIENCE FREQUENT PRICE VOLATILITY
DUE TO A VARIETY OF FACTORS, INCLUDING WITHOUT LIMITATION (I) THE
INSIGNIFCANT USE OF DIGITAL ASSETS IN THE RETAIL AND COMMERCIAL
MARKETPLACE IN COMPARISON TO RELATIVELY SIGNIFICANT USE BY SPECULATORS
AND (II) THE LACK OF ASSURANCE THAT A PERSON OR INSTITUTION WHO ACCEPTS
DIGITAL ASSETS AS PAYMENT TODAY WILL CONTINUE TO DO SO IN THE FUTURE.
SUCH PRICE VOLATILITY MAY ADVERSELY AFFECT AN INVESTMENT IN DIGITAL
ASSETS; THEREFORE, PRIOR TO USING RICNATUM, PLEASE EVALUATE THE MERITS
AND RISKS OF THE INVESTMENT AND ENSURE ABILITY TO BEAR THE ECONOMIC RISK
OF LOSING YOUR ENTIRE INVESTMENT IN A SHORT PERIOD OF TIME. NOTHING ON
THE RICNATUM WEBSITE OR PLATFORM SHOULD BE CONSTRUED AS AN OFFER BY
RICNATUM TO SELL OR SOLICITATION BY RICNATUM OF ANY OFFER TO BUY DIGITAL
ASSETS.
RICNATUM is a digital asset trading platform operated by and proprietary
to RICNATUM Technology S.R.L. (the Company), a Romania company. By
accessing the RICNATUM websites at https://ricnatum.com/ or
https://www.richcontinents.online (the "Website"), accessing the RICNATUM
platform through mobile devices, API or other connectivity channels
offered by the Company, signing up to RICNATUM and/or opening an account
or using RICNATUM (including its Platform service, as defined below, or
any other RICNATUM service), you agree to be bound by these terms and
conditions between you and the Company, including any revisions from time
to time as may be published by RICNATUM ("Terms"). You acknowledge and
agree that it is your responsibility to review these Terms periodically
and become aware of any modifications thereto (if any) that may be made
by the Company from time to time. PLEASE READ THESE TERMS CAREFULLY and
please do not visit, access, or use RICNATUM, or sign up or open an
account with RICNATUM if you disagree with any of these Terms. By
electronically assenting to these Terms, you (a) are indicating that you
have read and understand these Terms, and agree to be legally bound by
such Terms and (b) represent and warrant that you have the authority to
act on behalf of yourself and any entity or individual you represent.
Please also note that there may be specific terms or conditions
applicable to you as a user in a given jurisdiction, as detailed herein.
Use of the words "we," "us," or "our" in these Terms refers to the
Company and any or all of its affiliates.
1. SERVICES
1.1 RICNATUM (RCNT)
The Company operates a digital asset trading platform (“Platform”) that
facilitates the buying and selling of Digital Assets (as defined herein)
by the Platform user (“User”) and other ancillary services, including but
not limited to, cash /spot trading, leveraged trading, Staking Services,
and Copy Trading Service subscriptions. You may use your RICNATUM account
to place orders (each, an "Order") to buy, hold and/or sell Digital
Assets. When our Platform's matching engines match Orders, a trade (each,
a "Trade") occurs. Unmatched orders rest on the Platform’s order book
(each, an "Order Book"). Each Trade (i) transfers ownership of Digital
Assets between Users, (ii) is recorded on our internal ledger ("Exchange
Ledger"), and (iii) is reflected through records held by us in each
User's Digital Asset Account (which shall be final and conclusive except
in the unforeseeable events such as malicious attacks and/or system-
related issues where the Company needs to review all the records and
ascertain the actions required). All Platform trading activity is "off-
chain" and not broadcast to a given blockchain.
1.2 LEGALLY BINDING AGREEMENT
You acknowledge that these Terms govern your use of RICNATUM and the
other Platform services we provide and agree to be legally bound by all
terms and conditions set forth in the Terms.. By clicking "I AGREE,"
during the account sign-up and opening process, you acknowledge and agree
to be legally bound by the Terms and confirm that you have received the
disclosures set forth herein. In addition, you represent and warrant that
you have the authority to act on behalf of yourself and any entity or
individual you represent. If you do not agree to be legally bound by
these Terms, do not click "I AGREE" and please do not visit, access, or
use RICNATUM in any capacity or manner. Whether or not you click "I
AGREE," if you sign up for an account and use RICNATUM in any capacity or
manner, you agree, by virtue of any such action, to be legally bound by
these Terms, as amended from time to time, in their entirety.
1.3 USING OUR SERVICES
By signing up to RICNATUM and opening an account, you have affirmed that
you are at least 18 years old, have the legal capacity to enter into
these Terms, and agree to be legally bound by these Terms in their
entirety.
In the event of a revision to these Terms, transactions that you have
already undertaken, and benefits, such as trading fee discounts and
rebates that you have earned, could be affected by the revisions to these
Terms. You should, therefore, read these Terms from time to time, and
understand that your continued acceptance of these Terms (as revised from
time to time) is a condition of logging into RICNATUM and/or using the
Platform services. If you do not agree to be legally bound by these
Terms, as amended from time to time, you should not log into your
RICNATUM account or use the services offered on the Platform. Should you
disagree with these Terms (including any changes or amendments), please
close your account immediately.
Prior to using RICNATUM, you must first successfully provide the required
identification information pursuant to our Compliance Program, which
would necessarily include anti-money laundering ("AML") and counter-
terrorism financing ("CTF") reviews ("Compliance Program").
Our Platform services are not offered to residents of Singapore or any
entities or persons who have their registered office or place of
residence in China (Mainland), the United States of America and five U.S.
permanently inhabited territories - Puerto Rico, the U.S. Virgin Islands,
Guam and the Northern Mariana Islands in the North Pacific Ocean, and
American Samoa in the South Pacific Ocean, or any national, citizen,
permanent resident of the country or region where digital asset trading
is banned by the country's own regulation, or a national, citizen,
permanent resident of the country or region designated by the Company as
prohibited in Section 3.5 SANCTIONS PROGRAMS herein, including the
following countries or regions, which may be updated from time to time:
Algeria, Bangladesh, Bolivia, Belarus, Burundi, Burma, Cote D'Ivoire
(Ivory Coast), Crimea and Sevastopol, Cuba, Democratic Republic of Congo,
Ecuador, Iran, Iraq, Lebanon, Libya, Liberia, Mali, Morocco, North Korea,
Nepal, Somalia, Sudan, Syria, Venezuela, Yemen, and Zimbabwe.
Kindly print and keep a copy of these Terms. The Company reserves the
right to change any of these Terms at any time, and in such event, the
latest version of these Terms will be published by RICNATUM at
https://richcontinents.online/terms-of-service
1.4 SERVICE MODIFICATIONS
You acknowledge and agree that the Company may modify part or all of
RICNATUM or the Platform services without notice.
1.5 APPLICABLE LAWS AND REGULATIONS
Your conduct on RICNATUM is subject to the laws, rules, regulations,
guidelines and notices of all applicable governmental or regulatory
authority (the "Applicable Laws and Regulations") including, but not
limited to AML/CTF provisions as mandated by the laws of Singapore and
all other applicable rules and regulations regarding AML/CTF. You
unequivocally acknowledge and agree that by signing up to RICNATUM and
opening an account and using RICNATUM in any capacity, you acknowledge
and agree to act in compliance with and be legally bound by these Terms
as well as the Applicable Laws and Regulations.
1.6 ACCESSING RICNATUM
You acknowledge and agree that you are not permitted to enter or try to
access any restricted area of any system or network of RICNATUM or any
RICNATUM service provider under any circumstances or perform any
functions that are not authorised by these Terms.
2. YOUR RICNATUM ACCOUNT
2.1 ACCOUNT OPENING
Only individuals or institutions that have successfully completed and
submitted all requested documentation in accordance with our Compliance
Program may open a RICNATUM user account ("RICNATUM Account"). You hereby
authorise the Company, or a third-party service provider, to take all
measures necessary to verify and authenticate your identity, confirm the
bank account information you submit (if applicable), and to take any
action we deem necessary based on the results. Subject to our Compliance
Program, by opening a RICNATUM Account on behalf of an entity or
institution, you represent and warrant that you are a beneficial owner
and/or designated representative of the said entity or institution and
are authorized to open such account(s) on behalf of such entity or
institution.
2.2 ACCOUNT TYPES
In order to access RICNATUM and the Platform services, you must register
and open a RICNATUM Account. Each RICNATUM Account may comprise one or
more Digital Asset account(s) (each a "Digital Asset Account") that
reflects its Digital Asset balance. Access to your RICNATUM Account is
limited solely to the individual or institution which has successfully
registered and opened that RICNATUM Account. You agree that you will not
allow any other individual or institution to access or use your RICNATUM
Account.
2.3 ACCOUNT ACCESS
You are only permitted to access your RICNATUM Account using your user
account login credentials and other required forms of authentication. In
order to ensure safety and security of your RICNATUM Account, we may
require multi-factor authentication when accessing your RICNATUM Account
and/or performing certain operations in your RICNATUM Account. Forms of
multi-factor authentication, in addition to your login credentials, may
include secret messages delivered to your registered mobile number
through short message service ("SMS") or a specified and supported two-
factor authentication ("2FA") application. If you choose to install and
use a 2FA application on a device (e.g., phone or tablet) on which the
operating system has been tampered with in any way, you do so at your own
risk. This includes, but is not limited to, a "rooted" (Android) or
"jailbroken" (iOS) device. We reserve the right, in our sole discretion,
to prohibit access from or by any device on which the operating system
has been or is suspected of having been modified or tampered.
You agree that your RICNATUM Account login credentials and other required
forms of authentication (where applicable) chosen by you shall be kept
confidential and separate from each other, as well as separate from any
other information or documents relating to your RICNATUM Account. You
also agree to be solely responsible for maintaining the security of your
RICNATUM Account login credentials and other required forms of
authentication. The Company is not responsible for any unauthorised use
of your RICNATUM Account.
You are responsible for monitoring your RICNATUM Account. If you notice
any unauthorised or suspicious activity in your account, please contact
info@richcontinents.online immediately.
2.4 ACCOUNT HISTORY
A historical record of your transactions on the Platform ("Account
History") is available on RICNATUM and contains information regarding
your trading activity; however, please note that your Account History
should not be treated as a valuation of your account. We use commercially
reasonable efforts to ensure that the information contained in your
Account History and any notices the Company provides to you are accurate
and reliable; however, errors may occur from time to time and such errors
do not impact the actual means and results of a given transaction. It is
your sole responsibility to review your Account History and any notices.
Any transaction listed in your Account History, or other communication
including, but not limited to, Order, Trade or other receipts sent to
your email on record shall be deemed and treated as authorized, correct,
approved, and confirmed by you unless we receive written notice to the
contrary within three business days from the date the transaction was
listed or the communication was sent (as the case may be).
2.5 ACCOUNT COMMUNICATION
You understand and agree that all communication with you will be via
email. We will use the email address on record for your RICNATUM Account
as our primary means of communicating with you. To ensure that you
receive all of our communications, you agree to keep your email address
up-to-date and immediately notify us if there are any changes. Delivery
of any communication to the email address on record is considered valid,
and will be deemed to have been acknowledged as authorized, correct,
approved, and confirmed by you unless we have received written notice to
the contrary within three business days from the date the communication
was sent. If any email communication is returned as undeliverable, the
Company retains the right to block your access to RICNATUM until you
provide and confirm a new and valid email address.
2.6 ACCOUNT SUSPENSION
You acknowledge and agree that, once an account or Related Account (as
herein defined) is opened, the Company has the right, at its sole
discretion, to immediately suspend your account and all accounts
beneficially owned by you and any members of your household or for which
you are a representative or authorised signatory and, in the case of
entities, any affiliates (each, a "Related Account" or “Related Party”),
freeze/lock the Digital Assets in all such accounts, and/or suspend your
access to RICNATUM, until a determination has been made, if we suspect
any such accounts to be in violation of (i) any Applicable Laws or
Regulations, (ii) any provision of these Terms, (iii) our Marketplace
Conduct Rules in Section 4.13 herein, or (iv) our Compliance Program
(each, a "Breach of Terms").
You further acknowledge and agree that we have the right to immediately
suspend your account and any Related Account, freeze/lock the Digital
Assets in all such accounts, and/or suspend your access to RICNATUM until
a determination has been made, if (a) we are required to do so by any
regulatory or government authority or court order, (b) the account is, or
is related to any account that is, subject to any pending litigation,
investigation, or governmental proceeding, (c) the account has a negative
balance for any reason, (d) the account has a balance that needs to be
reconciled for any reason, (e) we believe someone is attempting to gain
unauthorised access to the account, (f) we believe there is unusual
activity in the account, (g) we believe you are using RICNATUM, your
login credentials, or other account information in an unauthorised or
inappropriate manner, or (h) the account has not been accessed in two
years or more.
2.7 ACCOUNT INVESTIGATIONS
You acknowledge and agree that we have the right to immediately
investigate your account and any Related Account, if we suspect, in our
sole discretion, that any such account may have committed a Breach of
Terms. You further acknowledge and agree that we have the right to
immediately investigate your account and any Related Account, if (i) we
are required to do so by a regulatory or government authority or court
order, (ii) the account is, or is related to any account that is, subject
to any pending litigation, investigation, or governmental proceeding, or
(iii) the account has not been accessed in two years or more.
If we suspect that an account has committed a Breach of Terms, you
acknowledge and agree that upon our request and within the time frame
designated by us, you and any Related Party are obligated to respond to
any interrogatories in writing and to furnish any documentary materials
and other information requested in connection with any investigation
initiated pursuant to these Terms. You further acknowledge and agree that
neither you nor any Related Party shall impede or delay any investigation
or proceeding conducted pursuant to these Terms, nor refuse to comply
with any request made pursuant to these Terms.
Following the conclusion of an investigation, we will make, in our sole
discretion, a determination based upon the weight of the evidence. If a
suspected Breach of Terms pertains to our Marketplace Conduct Rules (as
defined herein), we may consider a variety of factors in assessing
whether your conduct has breached our Marketplace Conduct Rules,
including without limitation your intent and motives, prevailing market
conditions, the effect on other market participants, your historical
pattern of activity, and your activity in related markets or exchanges.
You acknowledge and agree that if your account or any Related Account is
determined, in our sole discretion, to have committed a Breach of Terms,
we have the right to terminate any such accounts and take any and all
necessary and appropriate actions pursuant to these Terms and/or
Applicable Laws and Regulations.
2.8 ACCOUNT CLOSURE
You may close any of your accounts at any time. For the avoidance of
doubt, closing an account will not affect any rights and obligations
incurred prior to the date of such account closure. You may be required
to either cancel or complete all open orders and, in accordance with the
provisions of these Terms, provide transfer instructions of where to
transfer any Digital Assets remaining in your account. You are
responsible for any fees, costs, expenses, charges, or obligations
(including, but not limited to, legal fees or transfer costs of the
Digital Assets) associated with the closing of your account. In the event
that the costs of closing of your account exceed the value in your
account, you will be responsible for reimbursing us. You may not close
any of your accounts to avoid paying any fees otherwise due or to avoid
any examination related to our Compliance Program.
2.9 CONFIDENTIALITY
You agree that the information contained in your RICNATUM Account is
confidential and intended only for you and that you will not cause others
to rely upon it (save as otherwise prescribed by law) without our prior
written consent.
In addition, and for the avoidance of doubt, you agree and understand
that we share information concerning you and your accounts as follows:
(i) with our third-party service providers that we use or may use to
process Digital Assets in connection with the Platform services
contemplated by these Terms, in accordance with our ordinary business
operations; (ii) with appropriate governmental, state or federal
regulatory authorities, and self-regulatory organisations, as we
determine, in our sole discretion, is required or otherwise appropriate
in connection with our regulatory requirements; and (iii) in response to
a court or government order. We may also disclose information about you
and your accounts to any RICNATUM service provider in accordance with
Applicable Laws and Regulations, these Terms, our Privacy Policy, and
customary banking practices. Lastly, you agree that we may obtain and use
such information as may be necessary for legitimate business needs in
connection with the operation of RICNATUM. For more information on what
information we collect and how we treat it, please view our Privacy
Policy at https://richcontinents.online/terms-of-service
2.10 RIGHT OF SET OFF
You acknowledge and agree that we have the right to set off: (i) negative
balances in your Digital Asset Account by buying the necessary amount of
Digital Assets at the prevailing market price to set off such negative
balances with any of the other Digital Assets in your Digital Asset
Account; and (ii) any and all debts or obligations owed to RICNATUM
against balances in your Digital Asset Account or any Related Account.
2.11 ACCOUNT REMEDIES FOR BREACH
You acknowledge and agree that if your account or any Related Account is
determined, in our sole discretion, to have committed a Breach of Terms,
we have the right to debit from your account or any Related Account (i)
the value of any trading fee discounts or rebates that you or the holder
of a Related Account has received in connection with these Terms at any
time after one year preceding the date on which we become aware of the
existence of the Breach of Terms and (ii) any other damages suffered by
us as a result of the Breach of Terms. You further acknowledge and agree
that if we determine, in our sole discretion, that you have colluded,
coordinated, and/or collaborated with any other User to commit a Breach
of Terms, you and that User will be jointly and severally liable for the
whole value of any trading fee discounts, rebates, and/or damages to
which we are entitled under this subsection and any such amounts may be
debited, in our sole discretion, from your account, that User's account,
or in each case, any Related Account. We will deduct any such amounts
from the respective Digital Asset Account(s). If withdrawing from a
Digital Asset Account, we will withdraw sufficient Digital Assets
calculated by using the prevailing market price.
2.12 ACCOUNT TERMINATION
You acknowledge and agree that we have the right to terminate any account
at any time and for any reason (at our sole discretion). You further
acknowledge and agree that we have the right to take any and all
necessary and appropriate actions pursuant to these Terms and/or
Applicable Laws and Regulations. If your account is terminated, we will
return your Digital Assets, less the value of any trading fee discounts,
rebates, and/or damages that we are entitled to pursuant to these Terms.
If your account is no longer subject to an investigation, court order, or
subpoena, you authorise us to return your Digital Assets (less any
trading fee discounts, rebates, and/or damages to which we are entitled)
to any bank account or Digital Asset address (as the case may be) linked
to your account, unless otherwise required by law. If there is a Digital
Asset balance remaining in your account, you agree to provide us with a
Digital Asset address within seven business days upon receiving written
notice, so that we can return the remaining Digital Assets to you. If you
fail to do so, you hereby agree that we are permitted to sell any
remaining Digital Assets on the open market at the prevailing market
price and return the proceeds (less any trading fee discounts, rebates,
and/or damages to which we are entitled) to any bank account or Digital
Asset address (as the case may be) linked to your account.
3. COMPLIANCE WITH LAW
3.1 LEGAL PROCESS
You acknowledge and agree that we, as well as our affiliates, third-party
service providers, their respective officers, directors, agents, joint
ventures, employees and representatives (collectively, the "RICNATUM
Service Providers"), may comply with any writ of attachment, execution,
garnishment, tax levy, injunction, restraining order, subpoena, warrant
or other legal process relating to the Digital Assets in your RICNATUM
Account, which any of us reasonably and in good faith believe to be
valid. We may at our sole discretion and subject to applicable laws
notify you of such process by electronic communication. We and any
RICNATUM Service Provider shall also be entitled to charge you for
associated costs, in addition to any legal process fees. You agree to
indemnify, defend, and hold the Company and all RICNATUM Service
Providers harmless from all actions, claims, liabilities, losses, costs,
legal fees on an indemnity basis, or damages associated with compliance
with any process that we or the RICNATUM Service Providers reasonably
believe in good faith to be valid. You further agree that we and any
RICNATUM Service Provider may honour any legal process, regardless of the
method or location of service.
3.2 COMPLIANCE PROGRAM
Our Compliance Program is designed to prevent the use of the RICNATUM
Platform for money laundering or terrorist financing activities. We shall
take all the necessary steps to monitor transactions, prohibit fraudulent
transactions, report suspicious activities to the relevant regulators,
and actively engage in the prevention of money laundering and any related
acts that facilitate money laundering, terrorist financing, or any other
financial crimes. At minimum, we shall (i) the appoint a Money Laundering
Reporting Officer, who has responsibility for oversight of our compliance
with relevant legislation, regulations, rules and industry guidance, (ii)
establish and maintain a risk-based approach towards customer due
diligence, identification, verification and know your customer
procedures, including enhanced due diligence for those customers
presenting higher risk, such as Politically Exposed Persons and
Correspondent relationships; (iii) establish and maintain risk-based
systems and procedures to monitor ongoing User activity; (iv) implement
procedures for reporting suspicious activity internally and to the
relevant law enforcement authorities as appropriate; (v) maintain
appropriate records for the minimum prescribed periods; (vi) provide
training and awareness for all relevant employees in our Company; and
(vii) provide appropriate management information and reporting to senior
management of the Company's to ensure compliance with all regulatory
requirements.
3.3 BACKGROUND CHECKS
In furtherance of our Compliance Program, we reserve the right to require
you to provide us with additional information and/or require you to
undergo a background check prior to being authorised to use RICNATUM, or
at any point thereafter, in accordance with Applicable Laws and
Regulations.
3.4 SOURCE OF DIGITAL ASSETS
You agree, represent, and warrant that all Digital Assets in your
RICNATUM Account, or Digital Assets exchanged or to be exchanged by you
on RICNATUM, are not the direct or indirect proceeds of any criminal or
fraudulent activity.
You are not permitted to receive Digital Assets in your account from a
third-party sender. Any Digital Assets you receive from a third-party
will be considered unauthorised. We reserve the right to investigate the
source of any funds or Digital Assets in your account. Following our
review of any Digital Assets in question and the circumstances by which
you received them, in the event we will determine that you are not the
owner of such Digital Assets, we reserve the right to dispose of these
Digital Assets in accordance with Applicable Laws and Regulations and in
our sole discretion, which may include, returning them to the destination
of their origin or to a charity of our choosing.
3.5 SANCTIONS PROGRAMS
Pursuant to the economic sanctions programs administered or enforced by
any relevant country or government or international authority (“Sanctions
Program”), including but not limited to, the US Department of the
Treasury's Office of Foreign Assets Control, the US Department of State,
the United Nations Security Council, the European Union, Her Majesty's
Treasury, the Hong Kong Monetary Authority or the Monetary Authority of
Singapore, we are prohibited from providing services or entering into
relationships with certain individuals and institutions. In the event
that we are required to block funds or Digital Assets associated with
your account in accordance with a Sanctions Program, or other similar
government sanctions programs, we may: (i) suspend your account; (ii)
terminate your account; (iii) return funds or Digital Assets to the
destination of their origin or to an account specified by authorities; or
(iv) require you withdraw funds or Digital Assets from your account
within a certain period of time. We are not responsible for any losses,
whether direct or indirect, that you may incur as a result of our
compliance with Applicable Law and Regulations, the guidance or direction
of any regulatory authority or government agency, or any writ of
attachment, lien, levy, subpoena, warrant, or other legal order.
4. TRADING AND ORDERS
4.1 ORDERS
Digital Assets must be deposited into your RICNATUM Account prior to
placing an Order. You are not permitted to place an Order unless you have
enough Digital Assets in your RICNATUM Account to satisfy your Order.
When you place an Order, the full amount of Digital Assets required
(including any fees) are placed on hold in your RICNATUM Account until
your Order fills, expires, or is cancelled. Any unfilled portion of your
Order will remain on hold until it fills, expires, or is cancelled. You
agree that it is your responsibility to cancel any Order (in whole or in
part) that you do not want to be filled. You understand that you may not
be able to cancel an Order prior to it filling (in whole or in part) and
that we are not liable to you for the completion of an Order after you
have submitted a cancellation request. Any Order that exceeds the amount
of available Digital Assets in your RICNATUM Account will be rejected.
Prior to the submission of an Order, you are required to review
information relating to the order, including without limitation (i) the
amount of Digital Assets to be bought or sold, (ii) the gross purchase
price (purchase) or sale proceeds (sale) of your Order, (iii) any fees or
other charges associated with your Order, (iv) the net proceeds to be
transferred into your Digital Asset Account, and (v) a notification which
warns you that once your Order has been placed it may not be cancellable
or otherwise undone.
4.2 ORDER HANDLING
You acknowledge and agree that we do not guarantee that any Order you
place will be filled. Orders that are active before Stoppages (as defined
herein 7.2 MAINTENANCE, DOWNTIME OR STOPPAGE OF SERVICES), will be active
once the Platform resumes operations.
You acknowledge and agree that we reserve the right to cancel any Order,
or remaining portion of any Order, if (i) any such Order was placed
and/or active during Stoppages, (ii) any such Order triggers our
Marketplace Controls, or (iii) any such Order is materially non-
marketable.
You acknowledge and agree that Orders may be subject to, and we shall
have no liability for, delays and/or other conditions affecting
transmission or execution of Orders over which we have no control,
including, but not limited to, system failure, mechanical or electronic
failure or market congestion. We are in no way responsible for ensuring
the execution of orders at the price indicated in an Order, if there are
any such delays or other conditions affecting transmission or execution.
You further acknowledge and agree that we reserve the right to require
all Orders to pass automated compliance checks. If your Order is flagged
for review by any of these checks or if it meets certain defined
criteria, it may require our manual review and approval. We will use
commercially reasonable efforts to review such Orders on a timely basis,
but we are not liable for any delays. If at any time you are in any doubt
about the status of your Order, you can view your Order status on
RICNATUM. We may cancel any Order flagged for review at our sole
discretion. Lastly, we may require you to confirm your Order via
telephone or another form of authentication prior to execution.
4.3 ORDER SETTLEMENT
All Orders that are filled, executed, or matched (in whole or in part),
settle immediately and are recorded on our Exchange Ledger. Subject to
these Terms, we will use commercially reasonable efforts to settle trades
as soon as reasonably practicable.
4.4 MARKET VOLATILITY
Particularly during periods of high volume, illiquidity, fast movement or
volatility in the marketplace for any Digital Assets, the actual market
rate at which a market order or trade is executed may be different from
the prevailing rate indicated via the Platform at the time of your order
or trade. You acknowledge and agree that we are not liable for any such
price fluctuations.
In the event of a market disruption or Force Majeure event, the Company
may, at its sole discretion and without prior notice (i) suspend access
to the Platform services, (ii) prevent you from completing any actions
via the Platform, including closing any open positions, or (iii) halt
trading on the Platform due to market disruption or other relevant
external unforeseeable events. As such, RICNATUM shall not be liable for
any claimed losses or loss of profits resulting from any action taken by
the Company with respect to such market disruption or Force Majeure
event.
Following any such event, when trading resumes, you acknowledge and agree
that prevailing market rates may differ significantly from the rates
available prior to such event.
4.5 FAILURES, ERRORS OR DISRUPTIONS
Any system may fail at one time or another, often by reason of forces
beyond human control, and this includes the services provided via the
Platform. Failures, errors or disruptions, including cyber security
related incidents, may occur on RICNATUM during any stage of the
provision of services on the Platform, including without limitation order
entry, order matching, trading process or confirmation process. If any
such failures, errors or disruptions occur, we will review any orders and
trades from such period. We reserve the right to cancel any order and/or
reverse any Trade, in whole or in part, in the event of an error or
disruption. Absent extraordinary circumstances, any action taken by us
will be taken as soon as practicable and within three business days of
the detection of any system failure, erroneous order, erroneous trade,
disruption, or malfunction. RICNATUM shall not be liable for any
failures, errors or disruptions, whether arising in connection with
system or network failures or otherwise, and if you require the highest
level of reliability, you agree to maintain secondary trading facilities
with other service providers or exchanges.
4.6 REVERSALS; CANCELLATIONS
You cannot cancel, reverse, or change any transaction marked as
"complete", "under review" or "pending" (or other words to similar
effect). If your payment is not successful or if your payment method has
insufficient Digital Assets, you authorise the Company, in its sole
discretion, either to cancel the transaction or to debit your Digital
Asset Account or Related Account, in any amount necessary to complete the
transaction. You are responsible for maintaining an adequate balance
and/or sufficient credit limits in order to avoid overdraft, insufficient
Digital Assets, or similar fees. We reserve the right to refuse to
process, or to cancel or reverse, any exchange, purchase or sale of
Digital Assets in our sole discretion, even after it has been marked as
"complete" (or other words to similar effect), if we suspect the
transaction involves (or has a high risk of involvement in) (a) money
laundering, terrorist financing, fraud, or any other type of financial
crime; (b) in response to a subpoena, court order, or other government
order; (c) if we reasonably suspect that the transaction is erroneous; or
(d) if we suspect the transaction relates to prohibited use (as described
in these Terms). In such instances, we will reverse the transaction and
we are under no obligation to allow you to reinstate an exchange,
purchase or sale order at the same price or on the same terms as the
cancelled transaction.
4.7 INTERNET TRANSMISSION RISKS
You acknowledge that there are risks associated with utilizing an
internet-based trading system such as the Platform, including, but not
limited to, the failure of hardware, software, and internet connections
or the risk of cyber security incidents. You acknowledge and agree that
the Company shall not be responsible for any communication failures,
disruptions, errors, distortions or delays you may experience when
trading via the Platform, howsoever caused.
4.8 TRANSACTION LIMITS
The use of all services on RICNATUM is subject to a limit on the amount
of trading volume, calculated in fiat currency and/or Digital Assets, you
may transact or transfer in a given period (e.g. daily). Your transaction
limits may vary depending on the verification steps you have completed,
and other factors as may be prescribed by us. We reserve the right to
change applicable limits as we deem necessary in our sole discretion. If
you wish to raise your limits beyond the posted amounts, you must submit
a request at info@richcontinents.online. We may require you to submit
additional information about yourself or your business, provide records,
and arrange for meetings with our staff (such process, "Enhanced Due
Diligence"). We reserve the right to charge you fees and expenses
associated with conducting the Enhanced Due Diligence. In our sole
discretion, we may refuse to raise your limits, or we may lower your
limits at a subsequent time even if you have completed Enhanced Due
Diligence.
4.9 TRADING/ TRANSACTION FEE SCHEDULE
RICNATUM's trading fee schedule ("Trading Fee Schedule") will be made
available on the RICNATUM Platform with update from time to time. Your
acceptance of these Terms is considered to be your acceptance of our
Trading Fee Schedule. We reserve the right to change, modify, and/or
increase our fees with respect to the Trading Fee Schedule at any time.
Any change to our Trading Fee Schedule will take effect immediately upon
our notification of such change. You acknowledge and agree that by
logging into your account and/or using RICNATUM following any change to
our Trading Fee Schedule, you are agreeing to our revised Trading Fee
Schedule. You agree to pay all fees (including trading fees) associated
with or incurred by your use of RICNATUM.
4.10 TRANSFER FEE SCHEDULE
RICNATUM's transfer fee schedule ("Transfer Fee Schedule") will be made
available on the RICNATUM Platform from time to time. Your acceptance of
these Terms is considered to be your acceptance of our Transfer Fee
Schedule. We reserve the right to change, modify, and/or increase our
fees with respect to the Transfer Fee Schedule at any time. Any change to
our Transfer Fee Schedule will take effect immediately upon our
notification of such change. You acknowledge and agree that by logging
into your account and/or using RICNATUM following any change to our
Transfer Fee Schedule, you are agreeing to our revised Transfer Fee
Schedule. You agree to pay all fees (including transfer fees) associated
with or incurred by your use of RICNATUM.
4.11 MANIFESTLY INCORRECT TRANSACTION POLICY
We consider a transaction to be manifestly incorrect or clearly erroneous
when its price is substantially inconsistent with the prevailing market
price (based on information from https://coinmarketcap.com or such other
similar website) at the time of execution ("Manifestly Incorrect
Transaction"). In making determination, we take into account the
circumstances at the time of the transaction, the preservation of the
integrity of the market, and the maintenance of a fair and orderly
marketplace. You are responsible for ensuring that the appropriate price
and Order type is entered into RICNATUM. A simple assertion by you that a
mistake was made in entering an Order, or that you failed to pay
attention to or update an Order, will not be sufficient to establish it
as a Manifestly Incorrect Transaction.
You acknowledge and agree that if we determine a transaction to be a
Manifestly Incorrect Transaction, we may declare it null and void, in
whole or in part, even if you and/or the other party do not agree to
cancel or modify it. In determining whether a transaction is a Manifestly
Incorrect Transaction, we may consider (without limitation) (i)
suspicious trading activity (as determined by the Company), (ii)
violations of our Marketplace Conduct Rules, (iii) any obvious error in
any term, including, but not limited to, price, amount of Digital Assets,
or other unit of trading, (iv) occurrence of any disruption or
malfunction in the operation of any trading system or component of the
Platform, RICNATUM, a RICNATUM Service Provider, or a Digital Asset
network ("Digital Asset Network"), or (v) if there was extraordinary
market conditions or other circumstances in which the nullification or
modification of transactions may be necessary for the maintenance of a
fair and orderly market.
Absent extraordinary circumstances, the Company will decide and take any
action pursuant to this Manifestly Incorrect Transaction Policy within
one business day of a transaction. In the event an extraordinary
circumstance exists, the Company will decide and take any action pursuant
to this Manifestly Incorrect Transaction Policy within seven business
days of a transaction.
4.12 MARKETPLACE CONTROLS
In an effort to foster a fair and orderly market, we have put in place
marketplace controls as we may prescribe from time to time in accordance
with our internal policies ("Marketplace Controls"), including without
limitation automatic cancellation of any order, or the remaining portion
of any order, on a continuous order book that would move the market price
substantially (i.e. more than 10%) in either direction as compared to the
prior prevailing market price, or prohibitions from crossing with
yourself on a continuous order book. Your acceptance of these Terms is
considered to be your acceptance of our Marketplace Controls. We reserve
the right to change or modify our Marketplace Controls at any time, and
any changes will take effect immediately upon our notification of such
change. You acknowledge and agree that by logging into your account
and/or using RICNATUM following any change to our Marketplace Controls,
you are agreeing to our revised Marketplace Controls.
4.13 MARKETPLACE CONDUCT RULES
You acknowledge and agree to abide by the marketplace standards of
conduct rules ("Marketplace Conduct Rules") enforced by the Company,
which are designed to prevent the use of RICNATUM for disruptive or
manipulative conduct or deceptive practices, including, but not limited
to, disruptive trading and price manipulation. We take our Marketplace
Conduct Rules very seriously and it is our policy to take all the
necessary steps to prohibit manipulative conduct or deceptive practices.
The following are strictly prohibited on RICNATUM:
4.13.1 MARKET MANIPULATION
Any disruptive trading in or manipulation of the RICNATUM marketplace
whatsoever is strictly prohibited by the Company. Orders placed on
RICNATUM for the purpose of generating unnecessary volatility or creating
a condition in which prices do not or will not reflect fair market values
are prohibited. If you or any Related Party make or assist in placing any
such Order or in any way assist, directly or indirectly, in carrying out
any plan or scheme for the placing of any such Order for the purposes of
generating unnecessary volatility or effecting market prices, you and any
Related Party will be deemed to have engaged in an act detrimental to
RICNATUM. Based upon the severity of the market manipulation, there will
be fine of up to two (2) million USDT.
4.13.2 FRAUDULENT ACTS
Neither you nor any Related Party shall engage or attempt to engage in
any fraudulent act or engage or attempt to engage in any scheme to
defraud, deceive or mislead, in connection with or related to any Order
or Trade or any other activity related to RICNATUM or the Platform
services.
4.13.3 VIOLATION OF APPLICABLE LAWS AND REGULATIONS
Neither you nor any Related Party shall engage in conduct that is in
violation of any Applicable Laws and Regulations.
4.13.4 MISSTATEMENTS
It is a violation of these Terms to make any misstatement of a material
fact to RICNATUM, its board of managers, any committee thereof, or any
director, officer, manager, or employee of RICNATUM, including, but not
limited to a misstatement of material fact during the account opening or
Enhanced Due Diligence processes.
4.13.5 PRE-ARRANGED TRADES
Neither you nor any Related Party shall place any Order on RICNATUM which
has been pre- arranged (or discussed with another market participant
prior to being placed on RICNATUM) for the purpose of creating an
artificial price, fictitious Trade, or other disruptive, fraudulent, non-
competitive, or unfair impact on the RICNATUM marketplace.
4.13.6 SIMULTANEOUS BUY AND SELL ORDERS
Neither you nor any Related Party shall place simultaneous buy and sell
Orders that could potentially execute against each other. In addition, it
is a violation of these Terms to take advantage of the RICNATUM self-
match prevention mechanism in a way that has the effect of misleading the
market.
4.13.7 WASH TRADES
Neither you nor any Related Party, through one or more accounts, shall
place or accept buy and sell Orders at the same price, where you or any
Related Party knows or reasonably should know that the purpose of the
Orders is to avoid taking a bona fide market position exposed to market
risk (transactions commonly known or referred to as wash trades). Buy and
sell Orders from different accounts with common beneficial ownership
and/or affiliation that are placed with the intent to (i) pass money or
Digital Assets between accounts (ii) negate market risk or price
competition, or (iii) achieve a favourable Trading Fee Schedule and the
resulting benefits, shall also be deemed to violate our prohibition on
wash trades. Additionally, neither you nor any Related Party shall
knowingly execute or accommodate the execution of such Orders by direct
or indirect means.
4.13.8 ACCOMMODATION TRADING
Neither you nor any Related Party shall enter into non-competitive
transactions on RICNATUM for the purpose of assisting another person to
engage in transactions that are in violation of our Marketplace Conduct
Rules or any Applicable Laws and Regulations.
4.13.9 FRONT-RUNNING
Neither you nor any Related Party shall take a position based upon non-
public information regarding an impending transaction by another User.
4.13.10 DISRUPTIVE PRACTICES
Neither you nor any Related Party shall engage in any trading, practice,
or conduct on RICNATUM that is commonly known as "spoofing" (bidding or
offering with the intent to cancel the bid or offer before execution).
All Orders must be placed for the purpose of executing bona fide
transactions. Additionally, all non-actionable messages must be placed in
good faith for legitimate purposes, and you shall (without limitation)
not place or cause to be placed (i) an Order with the intent, at the time
of entry, to cancel the Order before execution or to modify the Order to
avoid execution, (ii) an Order or actionable or non-actionable message or
messages with the intent to mislead other market participants, (iii) an
Order or actionable or non-actionable message or messages with the intent
to overload, delay, or disrupt the systems of RICNATUM or other market
participants, or (iv) an Order or actionable or non-actionable message
with the intent to disrupt, or with reckless disregard for the adverse
impact on the orderly conduct of trading or the fair execution of
transactions.
4.14 Leveraged Trading
You acknowledge and understand the increased risks associated with
leveraged trading services, including margin trading and futures trading,
offered on the RICNATUM Platform, including but not limited to, the risk
of major fluctuations of Digital Assets and the risk of exacerbated
adverse outcome when leverage is used. The use of leverage can lead to
greater losses as well as increased gains.
You acknowledge and agree that you have sufficient investment knowledge
and experience and the capacity to take the increased risks arising from
leveraged trading. You further agree to independently assume all the
risks arising from conducting leveraged trading in your own account.
RICNATUM does not take responsibility for any losses or damage incurred
as a result of your use of any leveraged trading services offered on the
Platform or your failure to understand the risks associated with
leveraged trading.
You agree and hereby authorize RICNATUM to take reasonable measures in
its sole discretion, including but not limited to, forced position
reduction and liquidation under extreme market volatility and other
circumstances, for the purposes of protecting the legitimate interests of
all Users and the Company.
You agree to maintain in your RICNATUM margin and/or futures account a
sufficient amount of Digital Assets to meet any margin requirements
imposed by RICNATUM with respect to leveraged trading activities. Failure
to maintain a sufficient amount of Digital Assets can result in the
forced-liquidation of digital assets in your margin/futures account.
Under extreme market circumstances and volatility, the forced liquidation
of digital assets in your margin and/or futures account can occur without
any notification. If the net asset value of your account falls below
maintenance margin requirements, the digital assets in your account will
be subject to forced liquidation to cover the margin deficiency. You also
will be responsible for any shortfall in the account after such a sale.
In the event where the market continues moving against the open leveraged
positions, the distress positions in your User account can be taken over
by transferring to either Backstop Liquidity Providers (“BLPs”) or Users
with the top10 largest opposing positions through an auto-deleveraging
process.
RICNATUM reserves the right to amend, suspend or terminate any part of
leveraged trading services at any time and without advance notice.
5. Other Products and Services
5.1 Copy Trading Service
The Copy Trading Service allows the User to subscribe to a selected
trader’s activities, follow and copy the selected trader’s trading
strategies, and view selected trader’s history, rankings, risk profile
and other information relating to the trader’s performance.
You acknowledge and agree that should you subscribe to the Copy Trading
Service, you are solely responsible for your own investment research and
financial decisions, and determining whether any trades or trading
strategies are appropriate or suitable for you based on your own
objectives and personal and financial situation. Use of the Copy Trading
Service should not be construed as receiving financial or investment
advice.
By subscribing to the Copy Trading Service, you acknowledge that you
understand all aspects of the risks associated with the copied account
and the copied trader’s trading objectives. You are solely responsible
for reliance on any advice or information from third-party providers. You
acknowledge and agree that your use of the Copy Trading Service is highly
risky and that you could sustain significant losses. Additionally, you
agree to use the Copy Trading Services at your own risk and that the
Platform will not be liable to you for any losses that you may sustain as
a result of your use of the Copy Trading Service.
By subscribing to the Copy Trading service, you authorize the Platform to
execute any and all trades and/or positions undertaken by the trader,
account, portfolio and/or strategy that you choose to follow and copy
using the Copy Trading Service. All trades are done automatically once
initiated by you. You understand and agree that the automated trading
execution pursuant to Copy Trading Service means trades are opened and
closed in your account without your manual intervention
You acknowledge and agree that you are at all times, solely responsible
for assessing, selecting, and monitoring: (i) the suitability of the
copied traders / their trading strategies; and (ii) the overall
performance of the copied trader, account, portfolio and/or strategy.
You further acknowledge and agree that if you place additional trades in
your account or you modify or cancel an order generated by the Copy
Trading Service, you may achieve a materially different result than the
result achieved by the trader that you have chosen to copy. Should a
copied trader cash-out and withdraw, you may also generate a materially
different result than the trader, account, portfolio and/or strategy that
you have chosen to copy as it may affect the Copy Trading Service
proportions.
You acknowledge and agree that the Platform reserves the right to amend,
pause and to stop any Copy Trading Service, including but not limited to
any trader, account, portfolio and/or trading strategy, at its sole and
absolute discretion.
You agree to pay the required subscription fee that is set by the Trader
for the use of Copy Trading Service. The fee subscription fee will be
deducted from your account on a monthly basis.
Please refer to Copy Trading Service User Disclaimer for complete
information.
5.2 Staking Service
RICNATUM provides Staking Service to Users for purposes of delegating
(also referred to as “stake” or “staking”) the User’s tokens (“Tokens”)
in exchange fora share of Net Staking Rewards. The Platform will then
stake those Tokens through third-party validators on the applicable
network for the Digital Asset being staked.
You can provide instructions, such as delegate, undelegate and instant
unbonding etc. through the Platform. Once the instructions are received,
the system will record the instructions and you will not be able to
cancel or edit those instructions.
You acknowledge and agree that RICNATUM holds the right to reject your
participation in Staking, in the event that you are unable to fulfill
your identity verification requirements or for any other suspicious
activity detected while participating in the services provided by
RICNATUM. The Tokens being staked should come from legitimate sources and
should not be used to conduct illegal activities.
When the Tokens are successfully delegated, you hereby authorize RICNATUM
to perform the Staking Service and collect Staking Rewards on your
behalf. RICNATUM maintains sole discrepancy in choosing Validators of
Supported Blockchains.
You acknowledge and agree that the estimated reward yield displayed on
RICNATUM is an estimation and not a guaranteed or promised actual yield.
The actual yield you receive may not meet or may be lower than the
estimated yield. RICNATUM does not promise or guarantee the actual yield
or Staking rewards you will receive.
You acknowledge and agree that when you undelegate your Tokens, the
delivery of such Tokens into your account may vary and the delivery time
displayed on the Platform is final. RICNATUM shall not be liable for any
losses caused by timing differences associated with the actual delivery
of the Tokens.
If you choose to undelegate the Tokens and use the Instant Unbonding
function, a fee is applicable. The Instant Unbonding fees: (i) are posted
on the Platform (ii) vary by Supported Blockchain; (iii) change
periodically and (iv) are governed by the information posted on the
Website on the date when you undelegate the Tokens.
You acknowledge and agree that RICNATUM reserves the right to amend any
terms related to any specific Staking program at any time in its sole
discretion. RICNATUM shall not be liable for any losses due to your
misunderstanding of the Staking program terms and changes to such term’s
rules
Please refer to RICNATUM Staking Agreement [Link to https://
https://richcontinents.online/terms-of-service] for complete information.
6. DIGITAL ASSETS
6.1 DIGITAL ASSETS
As used herein, "Digital Asset" means a digital asset (also called a
"cryptocurrency", "virtual currency", "digital currency", or "digital
commodity"), such as bitcoin or ether, which is based on the
cryptographic protocol of a computer network that may be (i) centralised
or decentralised, (ii) closed or open-source, and (iii) used as a medium
of exchange and/or store of value.
6.2 DIGITAL ASSET DEPOSITS
Digital Asset deposits will typically be credited to your RICNATUM
Account after the requisite number of network confirmations (as may be
determined by the Company in its sole discretion) have occurred on the
blockchain for the deposited Digital Asset. In certain situations,
Digital Asset deposits may be delayed in connection with Stoppages or
congestion of or disruption to a Digital Asset Network.
6.3 DIGITAL ASSET WITHDRAWALS
Digital Assets withdrawals will typically be processed at the speed of a
Digital Asset Network. In certain situations, Digital Asset withdrawals
may be delayed in connection with Stoppages or the congestion or
disruption of a Digital Asset Network.
6.4 DIGITAL ASSET NETWORKS
The Company doesnot own or control the underlying software protocols or
cryptographic protocols of Digital Asset Networks which govern the
operation of Digital Assets. These underlying protocols are generally
open source and anyone can use, copy, modify, distribute them. You
acknowledge and agree that: (i) the Company is not responsible for the
operation of the underlying protocols, and (ii) the Company makes no
guarantees regarding their security, functionality, or availability of
such Digital Asset Networks
6.5 SUPPORTED NETWORKS
You acknowledge and agree that we support certain Digital Asset Networks
on RICNATUM (each, a "Supported Network"). The list of Supported Networks
(including, without limitation Bitcoin and Ether) will be made available
on the RICNATUM platform from time to time. We reserve the right to amend
the list of Supported Networks at our sole discretion, which will take
effect immediately upon such time as we may prescribe.
6.6 SUPPORTED DIGITAL ASSETS
You acknowledge and agree that we support certain Digital Assets of
Supported Networks on RICNATUM (each, a "Supported Digital Asset").
Please regularly check the RICNATUM website for the latest information
with respect to Supported Digital Assets.
Digital Assets of an unsupported Digital Asset Network or Digital Assets
that operate "on top of", or are derived from, or based or developed on a
Supported Network, unless explicitly named herein, are not considered
Supported Digital Assets (each, an "Unsupported Digital Asset").
6.7 FORKS
You acknowledge and agree that the underlying protocols of Supported
Networks are subject to changes in operating rules (each a "Fork") that
may result in more than one version of such Supported Network (each, a
"Forked Network") and us holding an identical amount of Digital Assets
associated with each Forked Network. You further acknowledge and agree
that that Forks may materially affect the value, function, and/or name of
the Digital Assets you hold on RICNATUM.
In the event of a Fork, you agree and understand that we may temporarily
suspend the operations of RICNATUM (with or without advance notice to
you) while we choose, in our sole discretion, except as otherwise
described herein, which Forked Networks to support. You acknowledge and
agree that RICNATUM does not support Forked Networks and that the Digital
Assets of Forked Networks relating to Digital Asset addresses, which we
control, will not be made available to you.
DIGITAL ASSET VALUES CAN FLUCTUATE SUBSTANTIALLY WHICH MAY RESULT IN A
TOTAL LOSS OF THE VALUE OF DIGITAL ASSETS HELD BY US ON YOUR BEHALF. THE
SUPPLY OF DIGITAL ASSETS AVAILABLE TO US TO PROVIDE TO YOU AS A RESULT OF
A FORKED NETWORK AND OUR ABILITY TO DELIVER DIGITAL ASSETS RESULTING FROM
A FORKED NETWORK MAY DEPEND ON THIRD PARTY PROVIDERS THAT ARE OUTSIDE OF
OUR CONTROL. WE DO NOT OWN OR CONTROL ANY OF THE PROTOCOLS THAT ARE USED
IN CONNECTION WITH DIGITAL ASSETS AND THEIR RELATED DIGITAL ASSET
NETWORKS, INCLUDING THOSE RESULTING FROM A FORKED NETWORK. ACCORDINGLY,
WE DISCLAIM ALL LIABILITY RELATING TO SUCH PROTOCOLS AND ANY CHANGE IN
THE VALUE OF ANY DIGITAL ASSETS (WHETHER OF A FORKED NETWORK OR
OTHERWISE), AND WE MAKE NO GUARANTEES REGARDING THE SECURITY,
FUNCTIONALITY, OR AVAILABILITY OF SUCH PROTOCOLS OR DIGITAL ASSET
NETWORKS. YOU ACCEPT ALL RISKS ASSOCIATED WITH THE USE OF RICNATUM TO
CONDUCT TRANSACTIONS, INCLUDING, BUT NOT LIMITED TO, FAILURES OF
HARDWARE, SOFTWARE, AND INTERNET CONNECTIONS.
6.8 BITCOIN FORKS
In the event of a Fork of the Bitcoin Network, we will support the Forked
Network that requires the greatest total threshold number of hash
attempts to mine all existing blocks measured during the 48-hour period
following a Fork (the "Greatest Cumulative Computational Difficulty") and
will call its Digital Asset "bitcoin" and use the ticker "BTC." You agree
and understand that we may, in our sole discretion, suspend operations,
in whole or in part (with or without advance notice), for however long we
deem necessary, while we make this determination; however, we will not
suspend bitcoin trading. If we are unable to make a conclusive
determination as to which Forked Network has the Greatest Cumulative
Computational Difficulty, or if we, in consultation with our consultants
or advisors ("Consultants"), determine in good faith that Greatest
Cumulative Computational Difficulty is not a reasonable criterion upon
which to make a determination, we will support the Forked Network that
we, in consultation with our Consultants, deem in good faith is most
likely to be supported by the greatest number of users and miners and
will call its Digital Asset "bitcoin" and use the ticker "BTC." We may
also support the other Forked Network, in which case we will call its
Digital Asset by a different name and use a different ticker.
6.9 ETHEREUM FORKS
In the event of a Fork of the Ethereum Network, we will support the
Forked Network that has the Greatest Cumulative Computational Difficulty
and will call its Digital Asset "ether" and use the ticker "ETH." You
agree and understand that we may, in our sole discretion, suspend
operations, in whole or in part (with or without advance notice), for
however long we deem necessary, while we make this determination;
however, we will not suspend ether trading. If we are unable to make a
conclusive determination as to which Forked Network has the Greatest
Cumulative Computational Difficulty, or if we, in consultation with our
Consultants, determine in good faith that Greatest Cumulative
Computational Difficulty is not a reasonable criterion upon which to make
a determination, we will support the Forked Network that we, in
consultation with our Consultants, deem in good faith is most likely to
be supported by the greatest number of users and miners and will call its
Digital Asset "ether" and use the ticker "ETH." We may also support the
other Forked Network, in which case we will call its Digital Asset by a
different name and use a different ticker.
6.10 FORKS OF NETWORKS OF OTHER SUPPORTED DIGITAL ASSETS
Section 6.9 shall apply, mutatis mutandis, to forks of networks of other
Supported Digital Assets - we will generally support the Forked Network
that has the Greatest Cumulative Computational Difficulty.
6.11 UNSUPPORTED FORKED NETWORKS
You agree and understand that we may choose, in our sole discretion,
except as described herein, not to support a Forked Network (each, an
"Unsupported Forked Network") and that you have no right, claim, or other
privilege to any Digital Assets of an Unsupported Forked Network. With
respect to an Unsupported Forked Network, we will treat its Digital
Assets as Unsupported Digital Assets and we may, in our sole discretion,
elect to: (i) abandon or otherwise not pursue obtaining its Digital
Assets, (ii) pursue and retain its Digital Assets as property belonging
solely to the Company, or (iii) determine your balance at the time of the
Fork, account for it as your property, and make it available to you via a
one-time withdrawal mechanism (subject to the withholding and retention
by the Company of any amount reasonably necessary, as determined in our
sole discretion, to fairly compensate us for the efforts expended to make
such Digital Assets available). A withdrawal pursuant to this section
does not make an Unsupported Forked Network a Supported Network or its
Digital Assets Supported Digital Assets.
If we decide to support an Unsupported Forked Network and its Digital
Assets in the future, we will determine your balance at the time of the
Fork (minus any applicable withdrawals in accordance with this Section)
and account for it as your property, which will be reflected in your
Digital Asset Account.
6.12 UNSOLICITED TRANSFERS
You acknowledge and agree that in the event that a third-party deposits
Supported Digital Assets into a Digital Asset address that we control, we
have the right to and will account for any such Supported Digital Assets
as (i) your property if sent to your Digital Asset Account, or (ii) our
property, belonging solely to us, if sent to any other Digital Asset
address that we control. You agree and understand that in the event that
you or a third-party deposits Unsupported Digital Assets into a Digital
Asset address that we control, we have the right to and will account for
any such Unsupported Digital Assets as our property.
You further acknowledge and agree that the types of transfers described
in this Section (each an "Unsolicited Transfer") do not create a
relationship between us and the sender and do not subject us to any
obligations with respect to the sender.
6.13 RETURN OF UNSOLICITED TRANSFERS
You acknowledge and agree that we have absolutely no obligation or duty
to return the Digital Assets of an Unsolicited Transfer. Exceptions to
this Section will be considered and made on a case-by-case basis, in our
sole discretion.
6.14 AIRDROPS
You acknowledge and agree that in the event that a Digital Asset Network
attempts to or does distribute (sometimes called "airdropping" or
"bootstrapping") its Digital Assets to Digital Asset addresses of a
Supported Network, we will treat this Digital Asset Network as an
Unsupported Forked Network.
You further acknowledge and agree that airdropped Digital Assets do not
create a relationship between us and the sender and/or the related
Digital Asset Network and do not subject us to any obligations with
respect to the sender and/or the related Digital Asset Network.
6.15 UNCLAIMED PROPERTY
In the event, there are Digital Assets in your RICNATUM Account, and we
are unable to contact you and has no record of your use of the services
on the Platform for a period of time, applicable law may require us to
report these Digital Assets as unclaimed property to the applicable
jurisdiction. If this occurs, we will attempt to locate you at the last
known address in our records, but if we are unable to locate you, we may
be required to deliver any such Digital Assets to the applicable
jurisdiction as unclaimed property. We reserve the right to deduct a
dormancy fee or other administrative charges from such unclaimed Digital
Assets, as permitted by applicable law.
6.16 INSURANCE
Deposits in your Digital Asset Account are not insured.
6.17 FIAT CURRENCY
RICNATUM does not directly accept fiat currency deposits or
withdrawals,wire transfers, or Automated Clearing House deposits.
However, RICNATUM does offer credit card payment and other payment
options through partnerships with independent third-party payment vendors
for payment processing on the vendors’ website.
7. GENERAL
7.1 PROPRIETARY RIGHTS AND LIMITATIONS ON USE
RICNATUM is the Company’s proprietary platform. RICNATUM, and all
material on the RICNATUM website are protected by copyright and other
intellectual property laws. You acknowledge and agree not to modify,
copy, reproduce, retransmit, distribute, sell, publish, broadcast, create
derivative works from, or store RICNATUM source code or similar
proprietary or confidential data or other similar information provided
via RICNATUM, without the Company’s prior written consent. You may not
use RICNATUM for any unlawful purpose.
By agreeing to these Terms, the Company hereby grants you a non-
assignable and non-exclusive personal, royalty-free license to use
RICNATUM in accordance with these Terms. All other uses are prohibited.
All rights in and to RICNATUM, and not granted herein, are reserved.
RICNATUM and the RICNATUM logo (whether registered or unregistered) (the
"RICNATUM Marks") are proprietary marks licensed to RICNATUM and
protected by applicable trademark laws. Nothing contained in these Terms
should be construed as granting any license to or right to use any of the
RICNATUM Marks displayed here without our express written consent. Any
unauthorised use of the RICNATUM Marks is strictly prohibited. You may
not use any of the RICNATUM Marks in connection with the creation,
issuance, sale, offer for sale, trading, distribution, solicitation,
marketing, or promotion of any investment products (e.g., Digital Assets,
fiat currency, securities, commodities, investment or trading products,
derivatives, structured products, investment funds, investment
portfolios, commodity pools, swaps, securitisations or synthetic
products, etc.), including where the price, return, and/or performance of
the investment product is based on, derived from, or related to RICNATUM
or any portion thereof, without a separate written agreement with us.
7.2 MAINTENANCE, DOWNTIME OR STOPPAGE OF SERVICES
You acknowledge and agree that part of or all of RICNATUM may be
periodically unavailable during scheduled maintenance, unscheduled
downtime, or other stoppage of services (collectively, "Stoppages"). You
acknowledge and agree that RICNATUM shall not be liable for any
inconvenience or damage to you as a result of Stoppages. Following
Stoppages, when services resume, you acknowledge that the prevailing
market prices may differ significantly from the prices prior to such
Stoppages.
7.3 COOKIES
When you access RICNATUM, we may make use of the standard practice of
placing tiny data files called cookies, flash cookies, pixel tags, or
other tracking tools (herein, "Cookies") on your computer or other
devices used to visit RICNATUM. Cookies are small bits of information
that are automatically stored on the web browser of your device that can
be retrieved by us. The type of information we collect includes, but is
not limited to, uniquely identifying visitor information and information
related to your usage preferences. We use these technologies to help us
recognise you as a user, collect information about your use of RICNATUM
to better customise our services and content for you, and collect
information about your computer or other access devices to (i) ensure
compliance with our Compliance Program and (ii) ensure that your account
security has not been compromised by detecting irregular or suspicious
account activities. By using RICNATUM, you acknowledge and agree that we
may collect and/or transmit any data collected from you via the Cookies
to any RICNATUM Service Provider, such as analytics providers, which may
also make use of such ormation collected. If you block or delete Cookies,
we may not be able to provide you with all of the Platform services. If
you do not consent to the placing of Cookies on your device, please do
not visit, access, or use RICNATUM.
7.4 RECORDING AND RECORDKEEPING
We may electronically record and retain any electronic, email or
telephone conversation we have with you, as well as all information,
activity, and communications relating to your RICNATUM Account and/or use
of RICNATUM. Records would be retained for such period as may be
necessary by law, as we may require for our business, or internal record
retention compliance policies.
7.5 THIRD-PARTY SERVICE PROVIDERS
You acknowledge and agree that we may use third-party providers to
gather, review, and transmit your data and activity from one or more of
your financial institutions to us or from us to regulatory authorities on
our behalf. By using RICNATUM, you agree to grant such third-party
providers the right, power, and authority to access and transmit your
data, activity, and personal and financial information in accordance with
and pursuant to such financial institution or regulatory authority’s
terms and conditions, privacy policy, and/or other policies.
7.6 THIRD-PARTY WEBSITES
RICNATUM may link to other websites operated by or with content provided
by third parties, and such other websites may link to our website. You
acknowledge and agree that RICNATUM has no control over any such other
websites or content and will have no liability arising out of or related
to such other websites or content. The existence of any such links does
not constitute an endorsement of such websites or ontent. RICNATUM is
providing these links to you only as a convenience.
7.7 THIRD-PARTY INFORMATION ACCURACY AND USAGE
An information provider is any company or person who directly or
indirectly provides us with information ("Information Provider"). Such
information could include, but is not limited to, overall market data,
quotations from other exchanges, markets, dealers, and/or miners of
Digital Assets. The third-party information we may provide through
RICNATUM has been obtained from Information Providers and sources we
believe are reliable; however, we cannot guarantee that this information
is accurate, complete, timely, or in the correct order. The information
belongs to the Information Providers. You may use this information only
for your own benefit. You may not reproduce, sell, distribute, circulate,
create derivative works from, store, commercially exploit in any way, or
provide to any other person or entity without our written consent or the
consent of the Information Provider, if required.
You acknowledge and agree that the information and services provided by
RICNATUM are not provided to, and may not be used by, any individual or
institution in any jurisdiction where the provision or use thereof would
be contrary to (a) any Applicable Laws and Regulations, (b) the rules or
regulations of any governmental authority or regulatory organisation, or
(c) where RICNATUM is not authorised to provide such information or
services, as RICNATUM may not be available in all jurisdictions.
7.8 TAXES
It is your sole responsibility to determine whether, and to what extent,
taxes apply to any transactions you conduct through the Platform, and to
withhold, collect, report and remit the correct amounts of taxes to the
appropriate tax authorities. Your Account History is available through
your RICNATUM Account; however, such Account History may be incomplete
and it is your sole responsibility to separately download and record your
Account History from time to time when available.
7.9 FORCE MAJEURE
You acknowledge and agree that in no event shall we or any RICNATUM
Service Provider be liable for delays, failure in performance or
interruption of service which result directly or indirectly from any
cause or condition beyond our or any RICNATUM Service Providers'
reasonable control, including but not limited to, any delay or failure
due to any act of God, act of civil or military authorities, act of
terrorists, civil disturbance, war, strike or other labour dispute, fire,
interruption in telecommunications or internet services or network
provider services, failure of equipment and/or software, other
catastrophe or any other occurrence which is beyond our reasonable
control including cyber security attacks, pandemics, or other events or
incidents.
7.10 LEGAL COSTS
You agree to indemnify us and any RICNATUM Service Provider for actual,
reasonable legal costs and expenses directly related to your account or
any Related Account that are a result of any regulatory inquiry, legal
action, litigation, dispute, or investigation whether such situations
occur or are anticipated, that arise or relate to you or your use of
RICNATUM. We will be entitled to charge your RICNATUM Account for such
costs without notice, including legal and enforcement related costs that
we incur. Any withholding will last for a period of time that is
reasonably necessary to resolve any regulatory or legal issue at hand. We
may place any amounts garnered from you in a separate account, and will
return the remaining balance to you after any noted issue has been
resolved. Furthermore, you agree that where such anticipated or actual
actions relate to a specific asset in your account, that asset may not be
transferred out of the said account until the matter is resolved. We will
provide copies of all invoices upon written request.
7.11 ENTIRE AGREEMENT
These Terms and our Privacy Policy, incorporated herein by reference,
comprise the entire understanding and agreement entered into by and
between you and us as to the subject matter hereof, and supersede any and
all prior discussions, agreements, and understandings of any kind
(including without limitation any prior versions of these Terms).
7.12 ASSIGNMENT
These Terms, or your rights and obligations hereunder, may not be
transferred by you, but may be assigned by us without restriction
(without having to seek your prior consent). Any attempted transfer or
assignment by you in violation hereof shall be null and void. These Terms
shall be binding and inure to the benefit of the parties hereto, our
successors, and permitted assigns.
7.13 RELATIONSHIP OF THE PARTIES
You acknowledge and agree that nothing in these Terms shall be deemed to
constitute, create, imply, give effect to, or otherwise recognise a
partnership, employment, joint venture, or formal business entity of any
kind rights and obligations of the parties shall be limited to those
expressly set forth herein. Except for the indemnity and exculpation
provisions herein, nothing expressed in, mentioned in, or implied from
these Terms is intended or shall be construed to give any person other
than the parties hereto any legal or equitable right, remedy, or claim
under or in respect to these Terms. These Terms and all representations,
warranties, covenants, conditions and provisions hereof are intended to
be and are for the exclusive benefit of you and us.
7.14 SEVERABILITY
You acknowledge and agree that if any provision of these Terms, or
application thereof, shall be determined to be invalid or unenforceable
under any rule, law, or regulation or by any governmental agency, local,
state, or federal, such provision will be changed and interpreted to
accomplish the objectives of the provision to the greatest extent
possible under any applicable law. You further agree and understand that
the validity of or enforceability of any other provision (or of such
provision, to the extent its application is not invalid or unenforceable)
of these Terms shall not be affected.
7.15 SURVIVAL
All provisions of these Terms which by their nature extend beyond the
expiration or termination of these Terms, including, without limitation,
sections pertaining to suspension or termination, debts owed, general use
of RICNATUM, intellectual property and proprietary rights, disputes with
us, and general provisions, shall survive the termination or expiration
of these Terms.
7.16 HEADINGS
Section headings in these Terms are for convenience only, and do not
govern the meaning or interpretation of any provision of these Terms.
7.17 ENGLISH LANGUAGE PREVAILS
Notwithstanding any other provision of these Terms, any translation of
these Terms is provided for your convenience. The meanings of terms,
conditions, and representations herein are subject to their definitions
and interpretations in the English language. In the event of conflict or
ambiguity between the English language version and translated versions of
these terms, the English language version shall prevail. You acknowledge
and agree that you have read and understood the English language version
of these Terms.
7.18 WRITTEN NOTICE
If we send an email to the email address on record for your RICNATUM
Account, you agree and understand that this constitutes 'written notice'
from us to you. If you email info@richcontinents.online , this
constitutes 'written notice' from you to us. For all notices made by
email, the date of receipt is considered to be the date of transmission.
7.19 NON-WAIVER OF RIGHTS
These Terms shall not be construed to waive rights that cannot be waived
under Applicable Laws and Regulations, including applicable state money
transmission laws in the state where you are located. In addition, our
failure to insist upon your strict compliance with any term or provision
of these Terms shall not be construed as a waiver for you to not comply
with such term or provision.
7.20 COMPLAINTS
If you would like to lodge a complaint, please contact our Customer
Support Team by email at info@richcontinents.online using the email
address on record for your RICNATUM Account.
7.21 SUBMISSIONS TO RICNATUM
We cannot agree to obligations of confidentiality or nondisclosure with
regard to any unsolicited information you submit to us, regardless of the
method or medium chosen. By submitting information or materials to us or
any RICNATUM Service Provider, you or anyone acting on your behalf, agree
that any such information or materials will not be considered
confidential or proprietary.
We do not provide any facility for sending or receiving private or
confidential electronic communications. You should not use RICNATUM to
transmit any communication for which you intend only you and the intended
recipient(s) to read. Notice is hereby given that all messages and other
content entered using RICNATUM can and may be read by us, regardless of
whether we are the intended recipients of such messages. Nevertheless,
access to messages and other content will be accessible only by employees
and advisors and RICNATUM Service Providers that reasonably need such
access.
8. PROHIBITIONS
8.1 SANCTIONS
The Platform services we provide are subject to international export
controls and economic sanctions requirements. By purchasing Digital
Assets on RICNATUM, you represent and warrant that your acquisition and
use of any such Digital Assets comports with those requirements. Without
limiting the foregoing, you may not purchase Digital Assets on RICNATUM
or use any of our services that we provide if: (i) you (or any of your
subsidiaries, director,, officer, employee, agent, or affiliate as the
case may be) or any person having a direct or indirect beneficial
interest in you or any Digital Assets being acquired by you, or any
person for whom you are acting as agent or nominee in connection with any
Digital Assets being acquired by you, is the subject of any sanctions
administered or enforced by any country or government or international
authority, including the US Department of the Treasury's Office of
Foreign Assets Control, the US Department of State, the United Nations
Security Council, the European Union, Her Majesty's Treasury, the Hong
Kong Monetary Authority or the Monetary Authority of Singapore
(collectively, "Sanctions") or is located, organised, citizen or resident
in a country or territory that is, or whose government is, the subject of
Sanctions, or (ii) if you intend to sell any Digital Assets purchased on
RICNATUM or offer any services that we provide on RICNATUM to any
country, national, or resident of a country or territory which is subject
to Sanctions or to any person who is the subject of any Sanctions.
8.2 GAMBLING POLICY
It is generally illegal in Singapore and all relevant jurisdictions (save
where the proper licenses are obtained) to require a person to pay money,
give something of value, or expend significant effort (in legal terms,
"consideration") to enter or participate in an activity or promotion in
which he or she may win a prize if there is a significant degree of
chance involved) ("Illegal Gambling").
You acknowledge and agree that we have the right to immediately (i)
suspend your account and any Related Account, (ii) freeze/lock the funds
and Digital Assets in all such accounts, and (iii) suspend your access to
RICNATUM, if we suspect, in our sole discretion, any such accounts to be
considered as Illegal Gambling, which is a direct violation of these
Terms. We have the right to terminate any such accounts and take any and
all necessary and appropriate actions pursuant to these Terms and/or
Applicable Laws and Regulations.
9. DISCLAIMER AND INDEMNITIES
9.1 RICNATUM NOT LIABLE
You acknowledge and agree that the Company cannot be held responsible for
any failure or delay to act by any RICNATUM Service Provider, including
our banks, or any other participant that is within the time limits
permitted by these Terms or prescribed by law, or that is caused by your
negligence.
You further acknowledge and agree that neither we nor any RICNATUM
Service Provider can be held responsible for any erroneous Order or Trade
(as defined in the 'Erroneous Orders' and 'Erroneous Trades' sections) or
"System Failure" (defined as a failure of any computer hardware or
software used by RICNATUM, a RICNATUM Service Provider, or any
telecommunications lines or devices used by RICNATUM or a RICNATUM
Service Provider), or Stoppages, which prevents us from fulfilling our
obligations under these Terms, provided that we or the relevant RICNATUM
Service Provider (as applicable) used commercially reasonable efforts to
prevent or limit such erroneous Orders, erroneous Trades, System
Failures, or Stoppages. You also acknowledge and agree that neither we
nor any RICNATUM Service Provider shall not be held responsible for any
other circumstances beyond our or such RICNATUM Service Providers' (as
the case may be) reasonable control.
We endeavour to provide you with reliable service. From time to time,
interruptions, errors or other deficiencies in service may occur due to a
variety of factors, some of which are outside of our control. These
factors can contribute to delays, errors in service, or system outages.
You may experience difficulties in accessing your RICNATUM Account,
withdrawing your Digital Assets, depositing your Digital Assets, and/or
placing and/or cancelling Orders.
9.2 INDEMNITIES
In no event shall we or any RICNATUM Service Provider be liable for any
act, omission, error of judgment, or loss suffered by you in connection
with these Terms or your use or attempted use of RICNATUM. You agree to
indemnify and hold us and all RICNATUM Service Providers harmless from or
against any or all liabilities, obligations, losses, damages, penalties,
actions, judgments, suits, costs, expenses (including reasonable legal
fees), claims, disbursements or actions of any kind and injury (including
death) arising out of or relating to (i) your use of RICNATUM,(ii) our
and any RICNATUM Service Providers' performance or non-performance of
duties to you, or (iii) your failure to secure and keep confidential your
login credentials for your RICNATUM Account. You agree to waive any
statute or doctrine applicable to you which has the effect of excluding
from the scope of a general release claims, which a creditor does not
know or suspect to exist in his or her favour at the time of agreeing to
such general release.
10. GOVERNING LAW AND DISPUTE RESOLUTION
10.1 GOVERNING LAW
These Terms, your use of RICNATUM, your rights and obligations, and all
actions contemplated by, arising out of or related to these Terms shall
be governed by the laws of Singapore, as if these Terms is a contract
wholly entered into and wholly performed within Singapore. YOU AGREE THAT
ALL ORDERS, TRADES, DEPOSITS, WITHDRAWALS, OR SALES ON RICNATUM AND
CONTEMPLATED IN ACCORDANCE WITH THESE TERMS SHALL BE DEEMED TO HAVE
OCCURRED IN SINGAPORE AND BE SUBJECT TO THE INTERNAL LAWS OF SINGAPORE
WITHOUT REGARD TO ITS CONFLICTS OF LAWS PROVISIONS.
10, 2 DISPUTE RESOLUTION
PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT CONTAINS CERTAIN
PROVISIONS, SUCH AS A BINDING ARBITRATION SECTION AND CLASS ACTION
WAIVER, WHICH AFFECT YOUR LEGAL RIGHTS. THIS SECTION REQUIRES YOU TO
ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH THE SELLER AND LIMITS THE
MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.
Each party (i) waives all its respective right(s) to have any and all
disputes, claims, suits, actions, causes of action, demands or
proceedings (collectively, "Disputes") arising from or related to these
Terms resolved in a court, and (ii) waive all its respective right(s) to
have any Disputes heard before a jury. Instead, each party shall
arbitrate Disputes through binding arbitration (which is the referral of
a Dispute to one or more persons charged with reviewing the Dispute and
making a final and binding determination to resolve it instead of having
the Dispute decided by a judge or jury in court).
Any Dispute arising out of or related to these Terms is personal to you
and will be resolved solely through individual arbitration, and in no
circumstances shall be brought as a class arbitration, class action or
any other type of representative proceeding. There will be no class
arbitration or arbitration in which an entity attempts to resolve a
Dispute as a representative of another individual or group of
individuals. Further, a Dispute cannot be brought as a class or other
type of representative action, whether within or outside of arbitration,
or on behalf of any other individual or group of individuals.
Any Dispute arising out of or in connection with these Terms (including
without limitation the enforceability of this section or any question
regarding its existence, validity or termination) shall be referred to
and finally resolved by arbitration administered by the Singapore
International Arbitration Centre ("SIAC") in accordance with the
Arbitration Rules of the Singapore International Arbitration Centre
("SIAC Rules") for the time being in force, which rules are deemed to be
incorporated by reference in this section. The seat of the arbitration
shall be Singapore. The Tribunal shall consist of 1 arbitrator. The
language of the arbitration shall be English.
Each party will notify the other party in writing of any Dispute within
thirty (30) days of the date it arises, so that the Parties can attempt
in good faith to resolve the Dispute informally. Notice to the Company
shall be sent by e-mail to the Company at info@richcontinents.online .
Notice to you shall be either posted on the Website or, if available,
will be sent by email to your email on record. Your notice must include
(i) your name, postal address, email address and telephone number, (ii) a
full and sufficient description of the nature or basis of the Dispute,
and (iii) the specific relief that you are seeking. If you and the
Company cannot agree how to resolve the Dispute within thirty (30) days
after the date the notice is received by the applicable party, then
either you or the Company may, as appropriate and in accordance with this
section, commence an arbitration proceeding or, to the extent
specifically provided for in this section, file a claim in court.
The arbitrator does not have the authority to conduct a class arbitration
or a representative or class action, which is prohibited by these Terms.
The arbitrator may only conduct an individual arbitration and may not
consolidate more than one individual's claims, preside over any type of
class or representative proceeding or preside over any proceeding
involving more than one individual.
If any term, clause or provision of this section is held invalid or
unenforceable, it will be so held to the minimum extent applicable and
required by law, and all other terms, clauses and provisions of this
Section will remain valid and enforceable. Further, the waivers set forth
in this Section are severable from the other provisions of these Terms
and will remain valid and enforceable, except as prohibited by applicable
law.
You agree that this Section of these Terms has been included to rapidly
and inexpensively resolve any disputes with respect to the matters
described herein, and that this Section shall be grounds for dismissal of
any court action commenced by you with respect to a dispute arising out
of such matters.
A printed version of these Terms shall be admissible in judicial or
administrative proceedings.
ACCEPTANCE
BY CLICKING "I ACCEPT" DURING ACCOUNT SIGNUP PROCESS AND ACCESSING THE
PLATFORM THROUGH WEBSITE AND APP, YOU AGREE THAT YOU HAVE READ AND
UNDERSTAND THESE TERMS AND THAT YOU WILL BE BOUND BY AND COMPLY WITH ALL
OF ITS TERMS AND CONDITIONS. DO NOT CLICK THE "I ACCEPT" BUTTON OR STOP
ACCESSING THE PLATFORM OR STOP USING THE SERVICES, IF YOU DO NOT AGREE TO
BE BOUND BY THESES TERMS.